Returns FAQ
How do I return an item?
Contact us within 30 days with your order number to start the return process.
Are return shipping costs covered?
We cover shipping if the item is defective or incorrect; otherwise, costs are yours.
When will I get my refund?
Refunds are processed within 7 business days after we receive your return.
Can I exchange a product?
Yes, exchanges are possible for items in original condition within 30 days.
What items cannot be returned?
Personal care and opened electronics are non-returnable for hygiene and safety reasons.